The second-hand marketplace Members Express Frustration Regarding Sizing Updates
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has updated its size classifications for women's and children's clothes but did not contact all users about the change.
Social Media Reaction
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
The platform stated the new system was more in line with comparable marketplaces.
They have suggested members to review their products and update the measurements by hand if necessary, causing user dissatisfaction.
Sizing System Changes
Previously, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
Member Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, based in Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: last year, the service retracted a modification to its shipping options due to shopper criticism.
